Terms & Conditions
Please read the following terms and conditions carefully before you register, access, browse, download or use this website https://idesiregalaxy.com When you access or use any information or services on this site, you agree to the terms and conditions set forth here including the guidelines and future modifications. If you do not wish to be bound by the below terms and conditions, you have the choice to not access or use this site and its services and immediately terminate its continuity.
Your agreement to the terms and conditions for availing our services:
The terms and conditions, or the ‘Agreement’ (as stated below, that may be modified from time to time in the future) is a contract between you as an individual customer, user or beneficiary (should have completed at least 18 years of age) of this service and iDesire Galaxy having its registered office at Number Pl 5 North Shop, Block No 25, S.Y No 33, Pratap Nagar, Limbayat, Surat, Gujarat (India)- 394 210. All services are provided by iDesire Galaxy Ecommerce Pvt Ltd through its platform brand name ‘iDesire Galaxy’. All the rights, benefits, liabilities and obligations under the below-mentioned terms and conditions, henceforth, shall accrue to the benefit of iDesire Galaxy Ecommerce Pvt Ltd (together with its subsidiaries and affiliates including ‘Us’, ‘We’, and iDesire Galaxy) in regard to the services mentioned on our website including purchase of prepaid SIM, postpaid SIM, Dongle, DTH, Broadband, MNP or hardware devices like mobile devices, accessories and other services that may be added from time to time. All the mentioned services will be collectively referred to as service or services, as the case may be. When you use our services you agree to adhere to the terms and conditions set forth below including relevant policies. iDesire Galaxy reserves the right, at its sole discretion, to revise, add, or delete portions of the terms and conditions from time to time without notice. As a responsible client, you shall re-visit the ‘Terms and Conditions’ page to stay updated with the changes that may be introduced on the website.
Competency
Our iDesire Galaxy services are available to persons above 18 years of age. By accepting our terms and conditions or by otherwise using the services of this website, you represent that you have completed at least 18 years of age. It is your sole responsibility to provide the correct age proof and on this basis you have the right and authority to enter into this agreement. You agree to read, understand and agree to all the terms and conditions of this agreement. You shall not impersonate any other person or entity. You shall, in no manner whatsoever, falsely misrepresent your identity, age or affiliation with other individuals or entity.
iDesire Galaxy SIM Selling Module
iDesire Galaxy is a reseller only. We do not provide mobile services. We resell prepaid and postpaid SIM, new SIM, Dongle of telecommunication service providers (telco/telcos) or their distributors or aggregators. iDesire Galaxy does not provide warranty, insurance or guarantee of the services provided by these companies. The SIM/Dongle/DTH/Broadband/other products are sold without recourse against us for any breach of contract by the telcos. If you have any dispute regarding the SIM, service quality, cost or any other terms of the purchased service, it must be handled directly between you (in whosoever name it is purchased) and the concerned telco.
Order and Payments
You may need to access the World Wide Web to use our services, either directly or indirectly, and pay any service fees related to the access. This access requires that you have all the necessary equipment to make connections to the World Wide Web, including a computer, mobile device, modem or its other associated devices.
iDesire Galaxy and its business partners reserve the right to charge and recover fees from the user for availing its services. These shall be levied from the time you are posted to our website or our business partner’s channel through the availed services. It is solely your responsibility to visit our website or our business partner’s website through which you are availing the service so as to review the current or changed fees. In the event of a payment reversal, iDesire Galaxy has the right to recover any further charges that you are liable to pay or may incur. These charges shall be recovered from your payment account or in any other manner that is decided by iDesire Galaxy.
Depending on the iDesire Galaxy business partner through whom you have availed the service,
- Some specific service features may differ
- The payment accounts may differ
- The service accessible modes/devices may differ
- The charges for availing the service may differ
- The number of payees available over the service may differ
- the type of payment accounts may differ for each biller based on the specifications
- certain payment accounts may charge additional fees/charge in respect to a biller
- the terms of payment to the biller may differ based on whether a card or bank account is used to issue the payment instruction.
- You will provide true, current and complete information about yourself, the payment account details and the biller details.
- You will maintain and update the registration data, payment data, and biller data immediately with true and complete details.
- If there is no adequate funds in the payment account for the amount mentioned in the payment instructions
- If you have provided incomplete, inaccurate or delayed payment instructions
- If the payment instruction is delayed by the bank
- If the funds in the payment account are not accessible
- If the biller does not process the payment under receipt
- Circumstances that cannot be controlled by iDesire Galaxy (including, but not limited to, natural disasters, bank strikes, system failure or an unforeseeable cause)
- iDesire Galaxy may send alerts to the customer on the mobile phone number provided by them while registering for the service. The alerts in the form of SMS will be received (sometimes, delayed due to network issues or any other) only when the mobile is in ‘ON’ mode. If the mobile is ‘OFF’, the customer may not receive it until the device is switched ‘ON’.
- iDesire Galaxy makes its best efforts to provide regular service to customers. But, we are under no obligation to confirm the authenticity of the person(s) receiving the alert. Under any circumstances, it shall be deemed that the customer has received the alert sent by iDesire Galaxy during the course of its service. The customer cannot hold iDesire Galaxy responsible for non-availability of the service in any manner whatsoever.
- The SMS service by iDesire Galaxy is an additional service provided for customer convenience and it may be susceptible to errors and inaccuracies. If the customer observes any error in the alert notification, it is to be brought under the notice of iDesire Galaxy immediately. We will make the best possible efforts to correct the error as soon as possible. We will not be held responsible or we shall not be liable to any loss, damage, claim, or expense including legal costs that the customer may have suffered due to the account of inaccurate SMS notification.
- The customer has to acknowledge that the accuracy and promptness of the service depend on many factors including the infrastructure and network of the service provider. We are not responsible for any non-delivery, delayed delivery, distortion of the alert, or wrong interpretation of the message by the reader, in any way whatsoever.
- The customer agrees to indemnify and hold iDesire Galaxy (including its SMS service provider and officials) harmless from any damages, demands, claims, loss, cuts, proceedings, charges, and expenses whatsoever including the legal and attorney charges which may incur as a consequence of
- Misuse, improper or false information provided by the customer
- The customer providing an incorrect number that does not belong to him.
- iDesire Galaxy may send information to the customer perceived on their interests based on usage history through SMS, email or phone call. The information may be in the form of offers, discounts or any other service-related information. If the customer does not wish to receive any such information, they have to explicitly state their inclusion through email, SMS, or a written letter.
- The customer acknowledges that iDesire Galaxy may call the phone number provided by the customer while registering for the service, for providing information regarding the schemes and offers, or for collecting feedback regarding our services.
- Provide customized content and information
- Analyze individual and aggregate metrics
- Track your entries, submissions, and views.
- You will not use our services for any purpose other than the purchase of new, postpaid, and prepaid SIM or Dongle, MNP, DTH, Broadband and/or access the related services offered by iDesire Galaxy in accordance with the terms and conditions.
- You will not impersonate any other person or entity, misrepresent an affiliation or provide false claims to a person or entity, or access other accounts without permission, forge another individual’s digital signature, misrepresent the source, identity or content of our services’ information, perform any other fraudulent activity or purchase or recharge SIM, Broadband, Dongle, DTH with potentially fraudulent funds.
- You will not infringe our and our business partners’ intellectual property rights, rights of publicity or privacy.
- You will not use our services if you are under 18 years of age without any parental sponsor and under thirteen years of age even with a parental sponsor and in accordance with the applicable law.
- You will not post or transmit any libelous, defamatory, porn-related or private or personal messages that concern any person, religion, caste, or nation.
- You will cooperate in investigation and provide confirmation of your identity or any other information when the need arises that you provided to iDesire Galaxy
- You will not under any circumstances interfere, delete, disable, or modify with the security of our website and our services.
- You will not reverse engineer, decompile, disassemble or attempt to find out the source code of our services or website or any part thereof, except and only to the extent that such activity is expressly prohibited by applicable law notwithstanding this limitation.
- You will not damage the operation of our services by any means, including but not limited to uploading or otherwise disseminating harmful malware, viruses, spyware or other malicious codes or files that contaminate and destroy our software.
- You will not use any bots or other automatic and manual means to monitor, spy or copy the website without prior written permission.
- You will not interfere or disrupt any networks connected to our website.
- You will not take any action that unreasonably loads our network and infrastructure.
- You will not use any means to bypass the website’s robot exclusion headers or attempt to disrupt our services.
- You will not forge headers or manipulate identifiers and data or try to disguise our content origin transmitted through our site.
- You will not sell or misuse any of our website’s services, information, and associated software.
- You will not use the site capability and features to conduct or solicit illegal activities that infringe on the rights of others.
- You will not breach this agreement or any other agreement of iDesire Galaxy.
- You will not provide false, inaccurate, incomplete or misleading information.
- You will not use our site to collect personal information including without limitation, financial information, about other users on this site.
- You will not use the services in any way that may result in legal issues, fines, penalties, disputes or other liabilities to iDesire Galaxy, its business partners or you.
- You will not use our services in a manner that abuses or violates the payment card system network and rules.
- You will not perform any action that causes iDesire Galaxy to lose out any services from its business partners, telcos, payment processors and other suppliers.
- You will not send any automated request of any kind to our system that may/may not harm our system and its services without prior permission from us.
- This agreement
- Our services, site or reference sites
- Your use or inability to use the services, the site (includes all materials), reference sites
- This agreement
- Our services, site or reference sites
- Your use or inability to use the services, the site (includes all materials), reference sites
- Any other interactions with us however caused.